- Beyond Blue Forums
- Introduce yourself
- Welcome and orientation
- Re: Online chat to counselling
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Pin this Topic for Current User
- Follow
- Printer Friendly Page
Online chat to counselling
- Mark as New
- Follow Post
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Post
I can't seem to get onto the online counselling chat. It has a window which says insert name and tel number and then I can't get further than that.
Please can someone help me.
I can't speak.as my husband is here
- Mark as New
- Follow Post
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Post
Dear New Member
When I try this on my laptop (Full HD resolution) I can enter my name on one box and my phone number in the box below, then I would be stuck as my screen is not deep enough to show the next lines which say:
"The Beyond Blue Support Service may collect personal information about you to help manage the care we provide. You can find more information in our Privacy Collection Statement and Support Service Terms of Use."
Under that is a blue box saying
"Accept and start chat"
There is no scroll bar to take you down to this blue box, so on an ordinary laptop screen it may not be accessible unless you shrink your screen resolution or use a bigger monitor.
See if that is the case here and please let us know how you go
Croix