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Centrelink

Terri
Community Member

Hi I applied for Disability pension last year on 17/7/2024 and was rejected on the 24/7/2024 for not having enough medical evidence. I appealed on the same day of rejection and was given 13 weeks to upload all medical evidence required, I did that with in a week, I had my JCA phone interview on 21/1/2025 I didn’t hear back from them for a month so I made a complaint and they called me and told me I had got 20 points in table 12 for my vision and I was in the queue and had to wait for a ARO officer to review my appeal, it’s now April and I still haven’t heard any updates it’s so stressful I just wanted to know if anyone else has been through this.

1 Reply 1

Croix
Community Champion
Community Champion

Dear Terri, I'd like to wish you a warm welcome to the Forum. You are not alone in having to wrestle with Centrelink

 

As their own publication states "You need 20 points or more to get the DSP"

 

this from

 

https://www.dss.gov.au/system/files/resources/guide-disability-support-pension-impairment-tables-eas...

 

It would be interesting to know if you gained any points from other other tables as well, if so your total score may be higher than 20. something to bear in mind if you have further arguments with them.

 

You seem to have moved things along each time you put in a a complaint, perhaps you might consider putting in another one now.

 

you may also find this page useful as it deals wiht time limits for various actions

 

https://www.servicesaustralia.gov.au/explanations-and-formal-reviews-centrelink-decision?context=641...

 

If you would like to let us know how you get on we would be very interested

 

Croix