Difficulty trusting medical clinicians

Monarch
Community Member

Hello good people,

 

I am trying to seek help for what I think may be cptsd. My experience with the public health system has left me feeling like a lost cause. I made a booking with a private psychologist then cancelled the next day. Is this common? My past experiences have been less than stellar. I have met some very good therapists in the past and met others that were openly hostile towards me. I am not confident I can heal myself but feel I am putting all my eggs in one basket when I book with a new therapist. I am distrustful and fear disappointment. I feel I am living my life from one crisis to another. Such is life I know but I am not confident I am equipped emotionally to move on. Any thoughts, feelings, experiences? 

 

Many thanks, HRH

2 Replies 2

Sophie_M
Moderator
Hi HRH,

Thank you for sharing this. What you’ve described is actually very common, especially for people who’ve had mixed or painful experiences with therapy in the past. Cancelling an appointment after booking it doesn’t mean you’ve failed or that you don’t want help. More often, it reflects fear, self‑protection, and a very understandable worry about being disappointed again.

When trust has been damaged, whether by systems or individuals it makes sense to feel wary about putting yourself in a vulnerable position with a new therapist. That “all eggs in one basket” feeling can be especially strong when you’re already feeling worn down and living in crisis mode. Many people with trauma histories experience this push‑pull: wanting support, but feeling unsafe reaching for it.

You’re also not wrong that some therapists are a better fit than others. A difficult or hostile experience can linger and make the idea of trying again feel risky. It’s okay to take things slowly, to interview a therapist, or even to attend one session with no commitment beyond that. Healing doesn’t require blind trust, it often starts with cautious steps and clear boundaries.

You’re not a lost cause. The fact that you’re reflecting on this, questioning your patterns, and reaching out here suggests a lot of strength and self‑awareness, even if it doesn’t feel that way right now.

You’re very welcome to keep talking this through here, and others may share experiences that help you feel less alone in this. If at any point you’d like to talk it through one‑on‑one, Beyond Blue counsellors are also available 24/7 on 1300 22 4636, or via webchat at https://www.beyondblue.org.au/get-support

Thank you again for posting. You don’t have to have it all figured out to take the next step.

Take care,
Sophie M

Eagle Ray
Valued Contributor

Dear HRH,

 

I can relate to how you feel and went through a similar process. I have now found a good psychologist but it really took time and work to get there. Like you I’ve had some less than optimal (to put it politely) experiences with counsellors/psychologists and also with medical doctors. Sophie has given such a good answer. I can try to mention a few things that have helped me as well.

 

Firstly I think feeling safe with the practitioner is really important. If something feels off or you feel like you are not being seen, validated and understood, then that is usually a red flag. If the person has the capacity to attune to you, it’s usually noticeable quite quickly. With my current psych, she really listened to me at my first appointment and I was so not used to that. I was used to being the quiet one and having someone else be directive and more dominant, or otherwise impatient with my quietness/fear. But with my current psych I quite quickly found my voice and found myself able to communicate without the difficulty I’ve often felt with others. I have complex ptsd and one of the key things that can happen is I can become mute and also strongly dissociate. With my current psych there is compassion and presence, and I’ve found that is the key ingredient. There was one major rupture with her when she did EMDR with me without adequate preparation and that led to a lot of flooding and retraumatisation, but we have managed to repair the rupture. Many of us with complex trauma never experienced repair growing up, only rupture. If you have a good psych, and something does go wrong, you want someone who can hold space for you through that, take responsibility for their part and allow the expression of anger, which my psych encouraged me to do when anger started coming out. This was another new experience - being allowed to express anger, which so many of us with complex ptsd could never safely do growing up. So I think what I’m trying to say is the strength of the relationship is everything and it’s worth persisting until you find someone that truly feels safe enough for you (I say safe enough because I know total safety may be hard to feel, but knowing the other person is a good person with your interests at heart makes a big difference).

 

I would suggest doing quite a bit of your own research and don’t hesitate to interview therapists to get a sense of them as a person. You can either seek to speak with them before an appointment and some will allow a chat to get to know them, or see how you feel and what your intuition tells you after a first appointment. You are under no obligation to continue with someone if it doesn’t feel right.

 

With complex ptsd, the most important first step is safety and stabilisation, and a trauma-informed therapist will usually work on this before going into trauma processing. I actually did somatically process a trauma incident with my therapist on only the second session, but that was because I was desperate to and felt ready and so it worked well as my nervous system really wanted to resolve it. But generally speaking it’s really important to build trust, rapport and safety first.

 

Your feelings are really valid and you are right to be self-protective. Those of us with complex trauma are particularly vulnerable in relation to issues of trust and safety, so it’s very logical and understandable to feel that way. You may find it helpful to look at the Blue Knot Foundation website. I recently did one of their free webinars on complex trauma. They also offer a counselling service and they are the kind of people you could also chat to about the concerns and feelings you have raised here about therapy. Their number is 1300 657 380 (9am to 5pm each day eastern states time).

 

I agree with Sophie that you’re not a lost cause. I found things have slowly come together/into focus as I’ve come to understand the nature of my experience of complex ptsd. Things can get clearer and better, even if it’s a challenging journey at times. Take care and happy to chat more if you would like.