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Login and profile image updates

ProjectTeam
Community Manager
Community Manager

Hello everybody

 

Some of you may remember our big update in July 2022 with a brand new look and feel for our Forums, and we thank everyone for the feedback and support while we’ve improved on this new experience.

 

Coming up soon we’ll make our next big change, and this time our login, registration, profile picture upload and account management features are getting a refresh.

 

What does this mean?

The software that runs the login and registration experience will be swapped out for a new, secure platform to handle your anonymous identity while you use the Forums. We’re really excited for this opportunity to improve the experience of using the Forums while also increasing the security of your information.

 

It also will finally resolve an issue many of you have raised with us - that you haven’t been able to update your profile pictures / avatars. As part of the change we’ll be moving that feature into the Forums itself - and in the not so distant future you’ll be managing it in the same place you manage your notifications (https://forums.beyondblue.org.au/t5/user/myprofilepage/tab/personal-profile).

 

From this point on, we’ll be using this space in the forums to provide updates on the work that’s in play, to get your feedback and comments and really bring you along this journey.

 

When can we expect these changes?

At this stage we’re aiming to make this improvement at the end of March 2024 - and if there’s any changes to that timing we’ll be sure to let you know.

 

We would love to hear your thoughts, feedback and questions! While we can’t respond super quickly to all questions, the aim is to send answers to any questions we’ve received.

 

Thanks for your support.

21 Replies 21

Amands
Community Member

Hello,

im not sure if this is the right place to as how to change my name on my profile. It is spelt incorrectly. I’ve gone to profile , my name is correct but that info is private. How do I correct my profile name? 
thank you 

Hi Amands,

Thank you for your post. Changing your username is something that requires the Beyond Blue moderation team to do for you. We've reached out to you via email 🙂 

Kind regards
Sophie M