We’d love your thoughts on how we introduce @mentions
- replies: 4
Hi everyone, We are getting ready to introduce @mentions to the Beyond Blue Forums. @Mentions will let members tag another member in a post (for example @ExampleMember). This can help keep conversations clearer, especially when a few people are parti... View more
Hi everyone, We are getting ready to introduce @mentions to the Beyond Blue Forums. @Mentions will let members tag another member in a post (for example @ExampleMember). This can help keep conversations clearer, especially when a few people are participating in the same discussion. Before we roll the feature out, we want to make sure it is introduced in a way that feels safe, respectful, and supportive for the community. To help with that, we have drafted some guidelines and FAQs about how @mentions should be used, and we would really value your feedback on those. We would love your thoughts by Friday 13 March. Here is a short summary of the key points from the draft FAQs and Forums Guidelines. @Mentions are designed to help conversations flow.They are there to help keep discussions clear when several members are taking part. Replying to mentions is optional.If someone mentions you, it is simply an invitation to reply. There is no expectation to respond, and it is always okay to step back. Mentions send notifications.You will receive a notification on the Forums when you are mentioned. You will also receive an email notification unless you have adjusted or turned @mention email notifications off in your settings. They should not be used to pressure anyone.This includes repeatedly tagging someone or trying to hurry a response. They should not be used to pull people into discussions.In particular, @mentions should not be used to bring specific members into conversations in the PTSD and trauma or Suicidal thoughts and self-harm topics. Please do not @mention moderators.The moderation team’s account (Sophie_M) should not be tagged. If you need moderator help, please use the Report Post button or email modsupport@beyondblue.org.au Community Champions can be mentioned, but there is no expectation they will reply.They are part of the community like everyone else. Moderators can step in if @mentions are misused.This might include editing or removing posts, issuing warnings, or limiting access to the feature to help keep the Forums safe and supportive. If you would like more detail, you can also read: The full draft FAQs The draft Forums Guidelines update You do not need to read the full guidelines and FAQs to provide feedback. Feedback on the points above is just as helpful. What we would love your feedback on We are keen to hear your thoughts on: Does this guidance feel clear and reasonable? Is anything missing or confusing? Do you have any concerns about how @mentions might affect your experience on the Forums? Is there anything that would help this feature be introduced more smoothly? How to share your thoughts You can reply to this post with your feedback. Short or long responses are both welcome. If you can, please share your thoughts by Friday 13 March so we can review everything together. If you would rather share something privately, you are also welcome to contact the moderation team at modsupport@beyondblue.org.au What happens next We will use the feedback you provide to refine the FAQs and guidelines ahead of launching the @mentions feature. Thanks for being part of the Beyond Blue Forums. Your perspectives really do help shape how the Forums work. Project TeamBeyond Blue
