Issues with staying logged in

[Mudcakes]

I keep getting logged out. I’ve even clicked the stay logged in thing and every-time I come on the forums I have to sign in. Not sure if its just on my end.

[Croix]

Dear Mudcakes~

I used to be able to stay logged in permanently. Of more recent times I seem to be auto-logged out after I've finished for a while. My solution was to have a bookmark for a thread,  when I pressed on the thread bookmark I"d get a login button, just hitting it gets me in, I am not sure if my browser is supplying a password or just hitting the button is enough

I suggest you give it a try and let me know how you go.

Croix

[ProjectTeam]

Hi Mudcakes,

When you have to log in every time even when you tick “Keep me signed in” could you tell us do you have to:

a) click “Log in” and enter your email address and password each time? or

b) click “Log in” and don’t need to enter your details each time?

[Whatsinaname]

Yeah I have to log in every time now too.

[randomxx]

Same here, l can't even post longer than a sentence or 2  atm it's logging me out before l finish and then l lose it.

There's also no keep me logged in box to tick when l sign in again.

rx

[randomxx]

There's also nothing in settings that l could find to keep you logged in.

rx

[randomxx]

Just discovered if you actually sign out, the box to say signed in appears again next time butttt, itt's still logs me out within 5-10mins.

[randomxx]

Might be of help to some but after l've updated firefox , just something l thought l'd try- it is now staying logged in here. So far l can also post normally again now.

rx

[ProjectTeam]

Hi everyone,

Thank you for sharing this issue and what you're seeing with us. We are working with our technology partner to diagnose and address this issue.

We've experienced the issue ourselves, but it's not occurring for us anymore. Are each of you still seeing this issue?

@randomxx thank you for sharing your tip with everyone! Is staying logged in still working for you?

Kind regards,

Project Team
Beyond Blue