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anxious and depressed

joannekou
Community Member

Hi there,

I am an international student, am now facing a traumatic event leading to substantial financial loss, and my family seriously blames me. I am losing their money, I felt so guilty, they are very old now and they work very hard to gain all this. I can't afford all the money lost and I need to get them back. I am alone in Perth a brand new place to me, been here for around 2 months. I am very stressed now and helpless, I feared that I can't make it.

I felt like the big telecommunication company in Australia letter starting with V, is exploiting international students. They had been taking money from my bank account for the last five years, for a number that I did not use the whole time, they know that I did not use that number for anything, but they insist on not reimbursing all the bills.  I am sharing this to make me feel less depressed and all are true. 

4 Replies 4

Guest_1055
Community Member

Hi I am sorry you are struggling there. Wish I could help you more.

 

You maybe able to get some free advice from 

 

 The Telecommunications Industry Ombudsman

Phone number 

1800062058

Or their website

https://www.tio.com.au/

 

Hoping you will be alright

 

 

geoff
Champion Alumni
Champion Alumni

Hello Joanne, yes the ombudsman would be your best choice and handle these things quickly.

Geoff.

Life Member.

Thanks a lot! yeah, I already reported to them. 

 

joannekou
Community Member

thanks a lot!