Hi Squirty and Catlady1110,
We're sorry to hear about your experience with our Coronavirus Mental Wellbeing Support Service. Please know that we take feedback like this very seriously and we assure you it will be passed on to the relevant manager to be fully investigated. If you are comfortable, we would appreciate if you could email us with the following details so we can contact you if we need more information to complete our investigation (
https://www.beyondblue.org.au/about-us/contact-us): name, contact details, date and time of calls (if available). Please let us know if you agree to be contacted for further details to enable the investigation. Once again, we extend our sincere apologies and we’d like to thank you for bringing this to our attention.
