We’re updating mobile navigation – take a look and share feedback

ProjectTeam
Community Manager

Hi everyone,

 

Many of you have shared feedback with us over time about how navigation works on the Forums, especially when using a phone. Based on that feedback we’ve been working on an updated approach to mobile navigation.

 

We’re looking to launch this update soon, and we’d really value your feedback by 17 May.

 

Below is a refined concept for the proposed mobile navigation for logged‑in members, informed by earlier usability testing and community input.

 

mobile-nav-concept.png

 

This is not a mobile app. It shows an updated navigation layout for using the Forums on a mobile browser, accessed in the same way as you do now.

 

Mobile is where the layout change is most noticeable. The navigation items shown on desktop would be the same as those shown in the concept image above.

 

We’re interested in your thoughts on:

 

  • Whether this feels easier or harder to navigate than what we have now
  • Whether anything feels harder to find
  • Whether the labels and structure make sense
  • Whether anything feels missing or unclear

 

There are no right or wrong answers. We’re especially interested in how this might feel when you imagine using it for everyday Forums activities.

 

A few notes for context

 

  • This shows the logged‑in experience on mobile
  • The image shows the navigation options only, not a specific page

 

If you’d prefer to share feedback privately, or if you’re not a member yet and can’t reply here, you can contact us at modsupport@beyondblue.org.au

 

Thanks so much for taking the time to share your thoughts and help improve the Forums for everyone.

 

Project Team
Beyond Blue

3 Replies 3

Ggrand
Community Champion

Hello Dear Project Team….

 

I like the layout at the top, looks like it might be easier to navigate what we want or looking for on a mobile phone then it was before…thank you for always trying to improve access to the forums….

 

Grandy…

 

 

BlueLily
Community Champion

Hi Project team,

 

New layout looks neat and easy to follow. Few things I'm wondering:

 

Where would the Messages button be? 

Will the Beyond blue logo act as a button similar to on desktop site?

 

Blue

ProjectTeam
Community Manager

@Ggrand we’re glad you like it, thank you for the feedback!

 

@BlueLily thank you for the feedback and questions. The messaging function (only available to our volunteer Community Champions) will continue to be accessible on mobile via the Profile dropdown menu. On mobile and desktop, the Beyond Blue logo will continue to act as a button that takes you to the Forums homepage.