How can we improve the Forums?

[Sophie_M]

Hi all,

 

This discussion is a space for all members to share suggestions and ideas to improve the Forums. This can be anything. Navigation, notifications, topics and themes, moderation, community rules, or something else!

 

We'd love to hear about what you think we can do better. We are really grateful to everyone who has contributed their ideas already, and we're always keen to hear more. 

 

Kind regards, 

 

Sophie M

 

Please note: This is not a thread for discussing the moderation or editing of individual posts - if you have questions about this please contact the team offline via email modsupport@beyondblue.org.au 

[ProjectTeam]

Absolutely Not_Batman, we wouldn't suggest it normally because it is technical. But it's the only available solution at the moment so we thought it could help for now.

Thanks again for your feedback.

Kind regards,

Project Team
Beyond Blue

[Halecia]

Hi Do you have a APP? I think it would benefit people to help them navigate through the discussions, upload pictures ect. Because right now I’m having a hard time using the Web page 

[Halecia]

Yes

[Ggrand]

Hello, 

I have to sign in every time I leave the forums…even if it only a few minutes…

I press stay signed in but it’s not working..

Its getting very frustrating….

[ProjectTeam]

Hi Halecia,

We’re sorry it’s taken us so long to respond. We missed your post because of the notification issue that everyone (including us) was experiencing - recently fixed.

We don’t have an app at the moment. Thank for you sharing why you’d find that helpful too. It really helps us understand what isn’t working well for you.

We’re guessing you’re having a hard time navigating through discussions on your phone?

You mentioned uploading pictures. Do you mean pictures for your avatar (profile picture)?

Kind regards,

Project Team
Beyond Blue

[ProjectTeam]

Hi Ggrand,

That's very frustrating. We’ve heard from a few members about this recent issue and have experienced it ourselves. We are working with our technology partner to diagnose and address it at the moment.

This issue doesn’t appear to be occurring for us anymore though. Are you still seeing this issue?

Kind regards,

Project Team
Beyond Blue

[Ggrand]

Hello ProjectTeam…..🤗💐…

I hope you’re all well…

Thank you very much the past 3 days everything seems to working good and not having to sign in everytime…

My internet service doesn’t really work good…(rural area)…and it can drop out a lot…which caused me to constantly having to sign it….

A big thank you for fixing this…

I hope your day is a good day…🤗☺️.

Grandy..

[ProjectTeam]

That's great to hear Grandy.

If you do see the issue again, please let us know ☺️