Working with anxiety

[bangbang]

I have anxiety, and I’m working as a cashier at a cafe. I don’t really like talking to people because I get scared and these fears are amplified when there are rude customers and unreasonable customers.

I try to be positive about my work but there are times I make mistakes. These are the worst because if a customer is directly affected by my mistake, more often then not, the shout out me or complain and it’s not only embarrassing but even after the customer has left, I can’t stop thinking about that one mistake and I just can’t stop stressing. For example, about two weeks ago I made a mistake with an order and the customer told me off about it, calling me rude and obnoxious and I understand I’ve made a mistake and I’ve fixed myself so that this mistake doesn’t happen again but I’m still stressing about it and I don’t know what to do. I can’t sleep at night and dread going to work the next day.

how am I supposed to deal with this stress and what can I do to make it better??

[blondguy]

Hello Bangbang

Welcome and good on you for having the courage to post on the forums. You are always more than welcome to be a part of our family 🙂

You are definitely not on you own here. Having a basic fear of making a mistake can feel awful and like you mentioned even worse when a customer has a go at us

I have no doubt that you have a positive attitude towards your work. If you didnt care about your job you wouldnt have posted to us.

No one here will ever say 'just relax' to you. I know for a fact that if I was in your position I would making even more mistakes than you do....and yes I am serious.

May I ask how long you have been working at the Cafe?

Great to have you on the forums bangbang, I hope you can post back when its convenient for you 🙂

My kind thoughts

Paul