Hi ATHL and welcome to BB. Its great that you finally wrote a post. I hope it helps you.
Good luck for tomorrow. You must have overcome a lot of anxiety to get the job, so well done! That is usually the hard part, but I understand how anxious you must be feeling today. No doubt tonight and the morning will be stressful, so expect to feel "it" and don't fight it.
Everyone feels really nervous before starting a new job. Then after the first day, we usually sit back and wonder what we were so worried about. It is fear of the unknown, and of letting ourselves and others down.
It is ironic that anxiety about our fears often causes us to hold back and then our fears are realised.
It is likely there will be other new employees starting tomorrow as well. This is usually what happens in telemarketing, so perhaps that thought may help you feel less alone and less worried. I'm sure there will be an orientation, giving you guidelines of what is expected and the best way to achieve positive outcomes.
Work in telemarketing is judged on performance and sales data. Everyone is different, and have different voices, so any speech impediment will not affect your ability to connect to people on the phone. It is more important that you listen to the person on the other end and decide what to say that will help form that important connection. Be prepared for rude replies and hangups. It happens a lot to everyone, some people are unbelievable- quite eye opening! It is vital that you don't take these responses personally. It is the person on the other end who has the problem.
Anyway, I think a lisp is cute and endearing. It would not stop me listening to a telemarketers spiel. There are many high achievers who lisp...Ita Butrose is one who jumps to mind. What a career, she is still achieving great things. She must have had huge anxiety over becoming such a public figure. Australian women wouldn't be what they are today if she didn't put her anxiety to the back of her mind at the start of her career.
Off on tangents there! As I said, you wouldn't be human if your anxiety wasn't dialled up overnight and in the morning. So try and take your mind off it, easy said I know, but try and do whatever coping strategies work for you. If all else fails...think of the money!!
It will be Monday night soon enough.
Hoping your day goes better than you could have imagined.
Lee xo
