New job causing major stress

[Gamechanger]

I started a new job a few weeks ago.  It is incredibly busy, stressful and basically quite awful.  The lack of training is a big issue.  One is expected to spend a few hours doing the training online..no actual people involved.  I completed the training early and have now been thrown in the deep end.  We are always short staffed.  There is no let up to the amount of customers waiting in line.  I often have complex issues to deal with that I am not able to resolve.  I have to constantly ask other team members for assistance and I know that is wearing thin with them. 

I have gone out of my way to learn more in my free time. But as I cannot access the systems from home I am limited as to what I can achieve.  I dread going to work and I hate it there.  It is chaotic and stressful.  I am coming home absolutely shattered but so wound up from the hours of stress I drink too much to try to calm down. 

It is a very bad situation.  I know I have only been there a short while but I cannot see it getting better.  Everyone is focused on sales....not on serving customers who are there for basic transactions.  There is never enough staff to help out.  It is appalling. 

I am already looking for another job.  I am so depressed and disillusioned.  I was so happy to get this job but as usual once they get you in you are just another number to make money for them. Not to mention the sheer volume of dreadful customers I am forced to deal with daily.  Smelly, foul, belligerent 'people' that upset my sensitivities.  I am so sick of everything.  I just want a peaceful life and to have a job I like to go to and know I am making a difference.  

I am on a disability pension for reasons I will not dwell on here.  Suffice it to say the reason I am on it is being flung in my face daily.  I try to do the right thing. Work, make some contribution.  I lose most of my pension for working this job.  I feel if I can't do it anymore I will be ridiculed and laughed at by my 'family'.  I am so over it all.  

[Croix]

Dear Gamechanger~

This sounds like a terrible job and I strongly suspect that no matter how much effect you put into it you will still feel over-stressed and have ot resort to alcohol to help. I would think that it is not worth it for your health -what do you tihnk?

Can I suggest if you want to stop you do not just quit but instead have a talk with the doctor that helped you gain the disability pension to see if you can reasonably claim that the work is too much and you need to return to full DSP? It may well be at some future time you might be able to try again.

I'm not sure waht your family says should be that important a deciding factor. As you have said before they do not treat you well anyway and you have had to take breaks from them in the past.

It is true on a DSP it may well seem like you are not making a contribution, however if paid work is beyond your reach perhaps some unpaid work might be just as useful without the hassles.

Croix

[Gamechanger]

Thankyou so much. 

I have already applied for other jobs.  Such as supermarket.  I have done them before and they pay a lot less but it is a breeze compared to what I go through everyday.  I am home now and drinking again because all day it has been chaos.  Smelly, rude, stupid customers.  Me not knowing how to deal with a lot of transactions and getting  the bare minimum of help.  It really is a dreadful job.  

My dsp is only reduced by what I earn so that is safe thank goodness.  The stupid thing is the reason I am on dsp is due to ptsd/severe anxiety and depression and this awful job  is stirring up everything again.  

I am so exhausted and over it all.  I try so hard and everytime something goes pearshaped.  I am making an appt to see my Dr to discuss. 

Thanks again for your support.  I really appreciate it.  

[Croix]

Dear Gamechanger~

I'm glad you are looking for other less stressful jobs. There is absolutely no need to push so hard you damage yourself (in one way or naother).

Having PTSD, depression and anxiety is something I have too, and know it has to be taken into account. I've found recovery slow but am getting there. A high pressure job involving conflict and aggressive demanding people is certainly not the way to go.

No job is worth making your progress slow

While you may regard things as going pear-shaped I'm not sure I agree with you. The desire to do something fruitful (argh -a pun) is admirable, perhaps your only fault might be pushing too hard too quickly.

Croix

[David35]

I'm on the DSP and I too struggle with dealing with people, particularly rude obnoxious ones. For some reason they really get under my skin. I was told by my psychiatrist that I would have difficulty working with people due to the nature of my head injury. He was right. It sounds like you may be best suited for a role that doesn't involve people as much. Working with customers can be very stressful. They are hard to please and unless you have a thick skin, their demanding attitudes can really get to you. If you have a logical mind like I do, it's even worse.