Work for a trillion dollar company get abused every day. Feel boxed in and no way out.

[thebull]

As mentioned I work for a Trillion dollar company. Who takes customer importance over their employees. Essentially as an employee you can do nothing right, well not with a manager like mine. You can be abused, sworn at, see graphic nature pictures, and its like oh well you'll be right take another call, and don't stay offline for longer than two minutes.

I am stuck in a lowest form of depression once again as I am applying for jobs which I was once very skilled for, but now since working for this company nobody seems to want to hire me I am lucky if I get to interview stage. I know I never want to do this type of role again ever in my life though and discourage anyone else from it.

I am sick of being abused everyday and people not accepting responsibility for their own actions.

I dunno what to do, I have given up at this point, I used to be very skilled and would pick up a job within one or two interviews, thought this would be a good move a a short amount of time, oh how I was wrong. It's like an Australian sweat shop where there is no care, no responsibility for the employee. No debrief if you have a bad call etc. It just get back on the phones and deal with it.

Anyway enough of my complaining, needed to vent. Going to take something and have a sleep. Yes just a sleep.

Although I do want to run away from society and go live in the wilderness with my dogs and have nothing to do with it. I think the world population is gaining more and more people who feel entitled and show no regard for the person they are speaking with and want to blame other for their mistakes.

Thanks

[smallwolf]

Hi,

Welcome to beyond blue.

I think what you have described as your workplace does sound quite stressful. And depending on who I have spoken to there are types of employees and types of businesses - some people let others do all the work and others are those who do all the work. Some businesses care and others don't.

A friend of mine told me what he does and suggested to me that if I did XYZ that I would be able to pick up a job quite easily. Public sector stuff.

Someone else on the forums said that two part-time jobs can be more fulfilling than a full-time job.

What sort of things did/do you do?

Or what would you like to do?

Being able to vent is also good. Nothing is worse than trying to keep it within yourself.

I have more to say so will chat later but I would be interested to talk more with you about your job, distractions, etc. While I cannot truly imagine what you are going through I can listen.

Tim

[TRese]

Hi thebull,

Thought I’d say hi and sorry to hear that your going through a such a challenging time at work, it must be hard to be surrounded by so much stress everyday. Your workplace doesn’t sound very supportive at all.

I experienced a similar situation in my previous job and remember how difficult it was having to spend the vast majority of the day in such a toxic environment with toxic people who had less than favourable attitudes, beliefs and behaviours. Slowly but surely it wears you down - I also contemplated walking off into the wilderness.

I noticed you mention “I used to be very skilled and would pick up a job within one or two interviews” - Can I ask you a question (you don’t have to answer, if you don’t want too) but do you really think your not skilled anymore or is it possible that may be the negativity around you is causing you to doubt your capabilities? - “Essentially as an employee you can do nothing right”.

I also agree with you about more people feeling entitled and treating others with disrespect and no regard. It’s a shame and frustrating that this happens but I also like to think that there are still good people in the world, who believe in “treating people how you’d like to be treated”.

Thanks for sharing thebull, I don’t know if it’s helped in anyway but hope it feels a little better to let it out.

[thebull]

Hi TRese and smallwolf, apologies for the long delay in replying to you both

I have an IT Admin, Desktop Admin support type roles, and have had some more senior roles as well which were great, but circumstances change, I was working for government, and they offered voluntary redundancies for the first time in 10 years. So I took that and then went on to work for the new company and still do.

Yes I believe it is the constant negativity that is not helping and therefore sapping my confidence while looking for a new role. It’s not the people in my team that are an issue, it is the current “leader”, there was a time we had a fill in for 6 months and the team as a whole was so much willing to help each other and chat to each other. Given we work in virtual teams it is all by chat or Webex. The previous TL or fill in was much more emotionally intelligent and thoughtful, putting the team first.

This current one is never encouraging, only tells you what you have done wrong, nothing positive, even if you try argue your point will still not even listen, if cannot answer will just shut the conversation down. He once said he does not care what I have to say he is the manager and he has the say in how things are to be done.

I reported the behavious and was told to work with him directly and let him know what he can improve, thats worked for a little bit but has gone back to what it was unfortunately.

So yeah thats why I am needing to get out as he and the constant abuse from customers with noone willing to even have a debrief with is going to cause me to have a break down if I stay, there have been days recently where I end the call and then rage, slam the headset around.

You take 5 minutes away to recoup and then you are questioned as to why you were not available, I believe this company used to be thoughtful and helpful toward their staff but it as well has changed to a money driven business without focussing on the employess.

Anywho thats my next rant 🙂 I am doing ok, have a couple more interviews lined up so fingers crossed. The more I do the more confidence or more I learn from each interview even if initially I am down in the dumps, I can reflect on the interview and gain insight and experience as to what the next interview will ask, I am sure I will snag one eventually, am looking into contract roles now as well given if I stay where I am I will have a break down.

Thanks for reading

[smallwolf]

I know that feeling you mention of only being told that whatever you do is wrong and not getting any positive feedback. You get to a point on only ever expecting that.

On the other side, that person who is shouting or talking down to you has their own issues to deal with and can make it hard to for the other person to step into their shoes - having their own problems to deal with and you become the person they take it out on.

It sounds like you are taking steps to resolve the situation in having other interviews. And your outlook for the future is something we could all take away - that you will "snag one eventually". Keep at it.

Tim

[thebull]

Perhaps, but I deeply regret working for this company and now being boxed into their ecosystem. One of the worst decisions of my life.