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Is it my disorder or my job that’s making me want to quit?

AnnaSpanna
Community Member

Hi, I work in a call centre which has been abusing JobKeeper by forcing us to work 10 hours more per week than pre-COVID days. It's also increased the monitoring and scrutiny on us all to 11! Every call we make is analysed and dissected to a ridiculous level. The Thursday before last we had a meeting with our bosses about the situation and everyone had their chance to say how undervalued, scrutinised and disgruntled we all felt. When it was my turn, all I could do was cry and I couldn't stop for almost an hour! I think it was the relief of finally hearing that I wasn't the only one feeling stressed. I saw my GP a couple of days later because I was still feeling extremely low, and he gave me a medical certificate for a week off, which ends tomorrow! The problem is that I don't feel any better at all. I’d like to quit but will struggle financially if I do, and at 53, I might not be able to find another job, as they are scarce in regional Australia. I can't take SSRIs anymore due to a very rare side effect which could leave me blind. I don't know what to do. My boss is not the sympathetic kind at all. I’m just so confused, suggestions and advice please!

3 Replies 3

white knight
Community Champion
Community Champion

Hi, welcome

Disorders have a far reaching affect on us that we often discount.

Gor example: At 17yo I joined the airforce and within 3 years had bought and sold 25 cars. Colleagues laughed and so did I, not acknowledging why.

Then I left that career and within the next 20 years had bought and sold another 45 cars! And made a loss on most. Furthermore I’d had more than 80 jobs and 15 professions! Finally 10 years ago at 54yo I was diagnosed with bipolar , dysthymia etc. It all then made sense

So, what about you? Well your work conditions are undesirable and your low mood and fragility seems such that you might not have the endurance to maintain full time employment.

Suggestions? Seek 2 or 3 part time or casual jobs, less time with the same faces, less reliant on one source of income.

Return to work with a positive outlook and play the game. Meaning watch how others do their work to last in the job.

If you get desperate prolong your quitting decision to take whatever leave you have or take some more sick leave. Do what you can to delay because you might recover and we know that when you are mentally unwell you don’t think you’ll recover but you usually will.

There is a high percentage of poor workplaces. Call centres is a slave driving environment so it doesn’t surprise me. Try to accept that your workplace is a machine that won’t change- ever! So work with it not against it.

Finally, prepare yourself in case of total meltdown where you cannot work. In that case you’ll need to have your finances in an orderly way with lowest debt etc.

Lots to think about.

Reply anytime

TonyWK

Thank you TonyWK.

I will do my best to hang in there. Unfortunately, because I’m a casual employee, I have no annual or sick leave. I’m only getting paid for the last week off due to the provisions provided by JobKeeper. Jobs are very scarce here in regional Australia, especially for women over 50, but I’ll keep applying anyway and cross my fingers. And you are correct, it's very hard to imagine being well again when you're in the middle of an episode. But, I’ll hang in there as long as I can. 🙂

Hey!

May I just add that trying to get part time work instead of casual would be a GREAT help. Regular hours will allow you to seek out other work at the same time, and make you more reliable as you will have set availability for those other jobs. Also, I find that the uncertainty of casual hours at some places you'll come across can be really stressful and perhaps worsen your mental state.

Other than that, if you're in a position to do so, I would make sure I had extra savings just so you have the option to leave if needed.

Good luck !

Claire 🙂