Hi, welcome
While I cant comment on specific professionals as I dont know them, in general I can express myself with the wider community.
Psychologists, psychiatrists, professors and so forth including many highly qualified individuals often lack the qualities required to communicate well in addition they are forgetful of completing the most simple of tasks often ones that are standard routine like writing out the referral you went there for or asking about other issues. Clearly they are on another plane of thinking but their abilities lie in their expertise to be able to study hard, understand the jumbling words and formulas that got them qualified. Due the latter, thats what I focus on when seeking their services and half expect they will fail in the basics.
In support of them they see many patients and often forget the details of the patient when they arrive. This can lead to feeling like you are a number. So I make sure they refer to me by my Christian name as that means they remembered me or at least read a few notes before I entered.
But above all else what I seek is to get the very best out of them. If a psychologist is very capable in his field but is hopelessly inadequate in an area like dealing with my inability to keep friends or understand the opposite sex, then I will steer clear of those topics.
The kindness you found in your most recent GP could be the break you need. A kind GP is "gold"
TonyWK
