hello and welcome.
Thank you for sharing part of your story. I imagine what you describe sounds frustrating. In my role I am reception as well as a few other roles. Some of these other roles include managing events on the site and social media. The thing is... I get sent all these dates for these and other things. I put these down into a daily planner (paper based) because I find that easier than anything electronic. The mental load can be difficult as you describe.
There are times when things fall through the cracks. But that can also act as a reminder for others about all the little things that need to be done.
It might not seem like it, but without people like yourself I feel things would shut down. By analogy, the gears (and/or oil) that keep the machine running as it does. And perhaps it might also there is little recognition for what you do?
I am assuming this is related to work?
And if not, can I ask who you are referring to?
I'm listening if you want to chat more...
