Feeling fragile tonight

[Jackson1994]

Not sure if many of you know that my brother passed away in 2015, those that I talk to regularly on here would know because that's partly what bought me to here.

Im feeling really fragile tonight.

I paid money to have something made for/of my brother. A paid a lot of money, the first one I got done was of my mum and my step dad, the second one of my brother. The first one arrived, the second one has not. I know people say that objects don't mean as much memories but when someone you love passes away, you do cherish the memories but the objects are also the things that remind me of him.

The first picture arrived in June.

I asked the lady where the picture of my brother was and she said it was on the way, I haven't seen it yet and she blocked me.

Its so upsetting knowing you trusted someone to open up a little bit, I told them what my brother loved doing, sent them photos and I got nothing in return.

My heart is broken because it was something I felt so... not excited, but something I really longed to have and now it's gone and I'm feeling upset I don't have that momento of my brother I thought I would.

It was going to be his Christmas present.

[CMF]

Hey Jackson,

my heart is breaking for you. I know how much it means to you and I'm sorry this happened and how much hurt it's causing you. When was the last time you head from her? The only thing I can think of is to get in touch with consumer affairs and let them now about it. I know it won't fix anything but let them deal with it.

if you paid by card report it go your bank, dispute the transaction.

I know the money is not the issue, it's the memory, the momento, the trust but at least you may get something back as it is just cruel and heartless of them.

i hope it is on its way and maybe you will receive it. It's in my noughts and prayers that it does arrive.

cmf x

[BballJ]

Hi Jackson1994,

I am not sure we have spoken on the forums before but I have seen you posting around. I didn't know your brother passed away in 2015 and I am sorry to read that. It sounds like a very bad situation and not sure why someone would do that to someone. Is there a way to get this momento done by someone else, I understand you paid for it already but it sounds like the money isn't the issue more so than just wanting the momento to have.

I am sorry again this happened to you, it shouldn't have.

Please remember you can call the Beyond Blue helpline on 1300 22 4636 24/7 to discuss how you are feeling.

My best for you,

Jay