File report request help?

Lee13 — Thu, 06 Feb 2020 07:50:52 GMT

I received my file notes after a lot of back and forth with my previous psychologist.
I have found them to be illegible though.

Can I request my previous psychologist to type these file notes so they are readable.

If she says no, which I’m expecting, what should I say to her?

Any information would be appreciated. Thanks

File report request help?

Croix — Fri, 07 Feb 2020 10:57:57 GMT

Dear Lee13~

To the best of my knowledge the notes a medical professional makes when involved in a case remain their property and are part of a medical record. They should be seen by the client (yourself) on request. This does vary I believe between states.

The best reference I can find is here

https://www.oaic.gov.au/privacy/health-information/access-your-health-information/

Under normal circumstances it is reasonable to require a written (legible) medical record, which is a professional document, and for which you can be charged.

It sounds as if you have a win in just obtaining the notes. While there is nothing to stop you requesting a more readable copy I'd not be disappointed if that was refused, or a charge made.

If you run into trouble I'd seek advice from your local Health Ombudsman.

Croix

topic File report request help? in Staying well

File report request help?

File report request help?