topic UNABLE TO GET TELEPHONE HELP in Welcome and orientation https://forums.beyondblue.org.au/t5/welcome-and-orientation/unable-to-get-telephone-help/m-p/472307#M25115 <P>I tried contacting them too and if it’s not CoVid related the call is disconnected.</P> <P>Hope you have some luck getting the help and support you need</P> Tue, 14 Jul 2020 01:57:29 GMT CatLady1110 2020-07-14T01:57:29Z UNABLE TO GET TELEPHONE HELP https://forums.beyondblue.org.au/t5/welcome-and-orientation/unable-to-get-telephone-help/m-p/472306#M25114 Lengthy delays. No good for people who need support. Tue, 14 Jul 2020 01:45:35 GMT https://forums.beyondblue.org.au/t5/welcome-and-orientation/unable-to-get-telephone-help/m-p/472306#M25114 Squirty 2020-07-14T01:45:35Z UNABLE TO GET TELEPHONE HELP https://forums.beyondblue.org.au/t5/welcome-and-orientation/unable-to-get-telephone-help/m-p/472307#M25115 <P>I tried contacting them too and if it’s not CoVid related the call is disconnected.</P> <P>Hope you have some luck getting the help and support you need</P> Tue, 14 Jul 2020 01:57:29 GMT https://forums.beyondblue.org.au/t5/welcome-and-orientation/unable-to-get-telephone-help/m-p/472307#M25115 CatLady1110 2020-07-14T01:57:29Z UNABLE TO GET TELEPHONE HELP https://forums.beyondblue.org.au/t5/welcome-and-orientation/unable-to-get-telephone-help/m-p/472308#M25116 Hi&nbsp;Squirty and Catlady1110,<BR /> <BR /> We're sorry to hear about your experience with our Coronavirus Mental Wellbeing Support Service. Please know that we take feedback like this very seriously and we assure you it will be passed on to the relevant manager to be fully investigated. If you are comfortable, we would appreciate if you could email us with the following details so we can contact you if we need more information to complete our investigation (<A href="https://www.beyondblue.org.au/about-us/contact-us)" target="_blank">https://www.beyondblue.org.au/about-us/contact-us)</A>: name, contact details, date and time of calls (if available). Please let us know if you agree to be contacted for further details to enable the investigation. Once again, we extend our sincere apologies and we’d like to thank you for bringing this to our attention. Tue, 14 Jul 2020 03:59:28 GMT https://forums.beyondblue.org.au/t5/welcome-and-orientation/unable-to-get-telephone-help/m-p/472308#M25116 Sophie_M 2020-07-14T03:59:28Z